Shipping policy
Processing Time
All orders are processed within 1–3 business days.
You will receive a confirmation email once your order has been shipped.
Shipping Time (Australia)
Standard Shipping: 5–10 business days
Express Shipping: 3–6 business days
*Delivery times may vary during peak seasons.
International Shipping
Shipping times vary depending on destination.
Customs fees or import duties (if applicable) are the responsibility of the customer.
Packaging
Each Elyuna Fine Jewellery piece is carefully packaged in our signature jewellery box, designed for safe delivery and elegant gifting.
*We aim to ensure your order arrives safely and beautifully presented.
Lost or Delayed Parcels
Elyuna Fine Jewellery is not responsible for delays caused by postal services, customs, or incorrect shipping information provided by customers.